Exclusive discounts on rental packages today!

FAQ

PTZ Camera FAQ

  1. Why choose a PTZ camera for livestreaming?

  2. What’s the difference between NDI PTZ and non-NDI PTZ cameras?

  3. How do smartphone cameras, livestream cameras, PTZ cameras, and professional cameras compare?

  4. How do I configure a PTZ livestream package?

  5. Which CineJade PTZ package is right for me?

  6. Do I need a technician to operate PTZ cameras?

  7. What’s the difference between USB, HDMI, and NDI outputs?

  8. Can I record and livestream at the same time?

  9. What’s included in a CineJade PTZ package?

  10. Do you offer training or setup help?

  11. Can I upgrade later if I start with a smaller package?

Video Lighting FAQ

  1. Why do I need dedicated video lights instead of room lighting?

  2. What’s the difference between COB lights and LED panels?

  3. What power rating (e.g., 100W, 200W, 300W) do I need?

  4. Do I need soft boxes or modifiers?

  5. Can I use your lights for both photography and video?

  6. Are your lights dimmable and colour-adjustable?

  7. What’s included with your lighting kits?

Audio Equipment FAQ

  1. Do I need a separate audio mixer/switcher for livestreaming?

  2. Should I choose wireless or wired microphones?

  3. Can I add audio equipment to a PTZ package?

  4. How do I connect audio to my livestream system?

  5. What if I don’t know anything about sound mixing?

Renting FAQ

  1. How do I rent equipment from CineJade?

  2. How much does renting cost, and how long can I rent for?

  3. How do I pay for a rental?

Training FAQ

  1. Do you offer full one-on-one livestream training for beginners and intermediate users?

  2. What does the Beginner Track training include?

  3. What does the Intermediate Track training include?

  4. Is Zoom and Microsoft Teams integration included in the OBS training?

  5. How much does training cost?

  6. How long is each training program?

  7. Do you offer on-site training and system setup?

Livestream Production FAQ

  1. Can CineJade run my livestream for me?

  2. How does livestream production work?

  3. How do I pay for livestream production?

Video Production & Studio FAQ

  1. Can I book your studio for my own video shoot?

  2. What types of video shoots can you help with?

  3. How do I book a video shoot with CineJade?

  4. How much does video production cost?

  5. How do I pay for video production?

System Integration & Workflow FAQ

  1. Can I connect PTZ cameras, lights, and audio into one system?

  2. What software do I need for livestreaming?

  3. How does NDI work in a multi-camera setup?

  4. How do I connect my mixer/audio system to OBS or my stream?

  5. Can I integrate CineJade gear with my existing system?

  6. Can I switch between multiple cameras live?

  7. Do I need the internet to record or stream?

  8. Can I automate my workflow?

Zoom & Microsoft Teams Integration FAQ

  1. Can I use PTZ cameras with Zoom or Microsoft Teams?

  2. Can I switch between multiple PTZ cameras in Zoom?

  3. Can I show PowerPoint or screen share along with my cameras?

  4. Can I use wireless mics in Zoom or Teams?

  5. Will Zoom or Teams affect video/audio quality?

Installation & Commissioning FAQ

  1. Can CineJade install and commission a complete livestream system for me?

  2. What’s included in a turnkey setup service?

  3. How long does installation take?

  4. How much does turnkey installation cost?

Contact

Newsletter Signup

info@cinejade.co.uk

0800 999 1268

© 2017-2025. All rights reserved.

ADDRESS

No. 54 Hamilton Street

Birkenhead, Merseyside

CH41 5AE

United Kingdom

Cinejade Limited